AuchShop.com is your go-to online store for personalized gifts and custom-engraved products, perfect for events, businesses, and individuals. We offer everything from tumblers to crystal awards, all crafted with care in Wichita, Kansas.

All our products are custom-made in our facility in Wichita, Kansas, ensuring high quality and fast turnaround times.

• High-Quality Craftsmanship: Premium materials and state-of-the-art laser engraving ensure durability.
• Customization: Personalize items with names, logos, or unique designs.
• Fast Turnaround: Orders are typically processed within 2-5 business days.
• Bulk Ordering: Ideal for corporate gifts, weddings, and events.

Yes! AuchShop is a verified and secure e-commerce store with glowing reviews and a commitment to providing a safe, satisfying shopping experience.

• Email: support@theauchshop.com
• Phone: +1 (913) 788-1614

No, AuchShop is an online-only store, with all production handled in Wichita, KS. Browse our full range at auchshop.com/collections/all.

Use the top menu to browse categories like Drinkware, Glassware, or Event Gifts. Click any product to view details, customize, and add to your cart. Our search bar helps you find specific items quickly.

Select a product, then use the customization options to add text, logos, or upload designs (JPEG, PNG, AI, EPS). Preview your design before adding to cart. Need help? Contact us at support@theauchshop.com.

No, you can check out as a guest. Creating an account lets you save designs, track orders, and view your order history for easier reordering.

Click the cart icon in the top-right corner to see your items. Adjust quantities, remove products, or apply discounts if available, then proceed to checkout.

If you encounter problems, try clearing your browser cache or using a different browser. Contact us at support@theauchshop.com for help with navigation, customization, or checkout issues.

Yes, if you create an account, you can save your custom designs to revisit or reorder later. Guest users will need to restart the customization process.

• Drinkware: Engraved tumblers, mugs, water bottles, and flasks.
• Glassware: Custom wine glasses, decanters, beer mugs, and stemless wine glasses.
• Awards & Trophies: Elegant crystal awards, engraved plaques, and personalized medals.
• Event Gifts: Personalized coasters, wine stoppers, Bluetooth speakers, and more for weddings, corporate events, and special occasions.

AuchShop provides custom engraving on high-quality products from trusted brands like Polar Camel for drinkware. We also offer accessories compatible with popular brands such as Yeti and Ozark Trail.

Add items to your cart, customize as needed, and proceed to checkout. Enter your shipping and payment details, then submit. You’ll receive a confirmation email with your order details.

Yes, our team of artists is ready to assist you in creating the perfect design for your custom engraving. Just let us know your ideas, and we’ll work with you to bring them to life. Email us at support@theauchshop.com.

We accept JPEG, PNG, and vector files (AI, EPS) for custom designs. Please ensure your files are high resolution for the best engraving quality.

Our website offers a preview tool to visualize your design before purchase. For complex designs, our team can provide a digital proof upon request. Contact support@theauchshop.com for assistance.

Character limits vary by product (e.g., 20-50 characters for tumblers, 10-30 for coasters). Check product pages for specific limits, or contact us at support@theauchshop.com for guidance.

Yes, we offer sample orders for most products to ensure satisfaction. Contact us at support@theauchshop.com to arrange a sample, noting that customization fees apply.

AuchShop accepts all major credit cards and Apple Pay for secure, convenient transactions.

• Processing Time: 2-5 business days for customization.
• Shipping Time: 3-7 days via USPS or UPS for standard domestic shipping, with faster options available.

Yes! Once your order ships, you’ll receive a tracking number via email to monitor its progress.

Currently, AuchShop ships within the United States. For international orders, please contact us at support@theauchshop.com to discuss possible arrangements.

Due to the customized nature of our products, returns are limited. If there’s an issue with your order, such as incorrect customization or defects, contact us at support@theauchshop.com, and we’ll work to correct or replace it promptly.

Yes, but only within 6 hours of placing your order. Contact our support team immediately at support@theauchshop.com to request changes.

Yes, AuchShop specializes in bulk orders for corporate and event gifting. For volume discounts and customized quotes, contact us at support@theauchshop.com. Note that large orders may require additional processing time.

• Drinkware: Hand wash only to preserve engraving.
• Glassware: Gentle hand washing recommended.
• Engraved items: Avoid abrasive cleaners to maintain the design’s clarity.